Privacy Policy
At Fellora Flower Trading, we respect your privacy and are committed to protecting your personal information.
All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
Your personal details are only used to process your order and enhance your experience with us.
We reserve the right to update our website policies and terms and conditions at any time.
The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, customers are encouraged to frequently visit these sections in order to stay updated. Modifications will be effective on the day they are posted.
Items/Products/Services Pricing
All product and service prices listed on our website are in AED (United Arab Emirates Dirham). Prices may vary based on location, customization, availability, or seasonal changes.
We reserve the right to update product pricing and availability without prior notice.
Terms & Conditions
By accessing and using Fellora Flower Trading's website, you agree to the following terms of service:
Eligibility: You must be at least 18 years of age or using the website under the supervision of a parent or guardian.
Product Availability: While we strive to deliver as shown, certain flowers or cake designs may vary based on stock. In such cases, substitutions will be made with equal or greater value items.
Orders & Payment: Orders must be placed through our official website. Full payment is required at the time of order confirmation via approved debit/credit cards or other listed methods.
Delivery: We provide flower and cake delivery across the UAE. Delivery times are based on availability and service area.
Cancellations & Refunds: Orders may be canceled up to 24 hours before the delivery time. Refunds will be processed as per our refund policy.
Limitation of Liability: We are not responsible for delays or non-delivery due to incorrect information, recipient unavailability, or events beyond our control.
Intellectual Property: All content on this site (images, logos, text, etc.) is the property of Fellora Flower Trading and cannot be copied or reused without written permission.
